PRIVACY POLICY
Last Updated: 01/01/2025

CLOUDZERO SRL (“CLOUDZERO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose information when you use our WordPress WooCommerce plugin (“Plugin”) or otherwise interact with us. By using the Plugin, you agree to the terms of this Privacy Policy.
1. Who We Are

Company Name: CLOUDZERO SRL
Company Registration Number: 46180740
Trade Registration Number: J12/2983/2022
Registered Address: Sesul de Sus 184A, Floresti, Cluj, România
Contact Email: [email protected]
Website: sellwindowblinds.online

CLOUDZERO SRL is the developer and provider of the Plugin, operating under the laws of Romania.
2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through:

The WordPress WooCommerce Plugin (“Plugin”) developed by CLOUDZERO.
Your communications with us regarding support, updates, or other services related to the Plugin.

It does not cover any data practices by third parties who may integrate or interact with the Plugin (such as payment gateways, shipping services, or other external service providers). Those third parties have their own privacy policies, which we encourage you to review.
3. Types of Data We Collect

Information You Provide to Us
Support and Communication: When you contact us (e.g., via email at [email protected] or through our website), we may collect your name, email address, and any other information you voluntarily provide.
Account or License Information: If you purchase or register the Plugin, we may collect basic information to manage your license, such as your name, email address, and payment details (handled securely by payment processors).

Automatically Collected Information
Plugin Usage Data: When activated on a WordPress website, the Plugin may send us diagnostic or anonymized usage data (e.g., Plugin version, WordPress version, and certain error logs) to help improve functionality and troubleshoot issues.
Device and System Information: Non-personal technical data about your hosting environment or WordPress installation (e.g., PHP version, server operating system) may be collected to ensure compatibility and support.

Information Collected by Third Parties
The Plugin may integrate with third-party services (e.g., payment gateways, shipping APIs). Any personal data processed by those services is governed by their respective privacy policies, not this one.

4. How We Use Your Data

We may use the data collected for the following purposes:

Providing and Maintaining the Plugin
To allow you to download, install, and use the Plugin.
To troubleshoot and improve the Plugin’s performance and functionality.

Customer Support
To respond to your inquiries, provide technical support, and address issues you report.
To send you updates about the Plugin, including new features, bug fixes, and security patches.

License Management and Administration
To verify your license status, process renewals, and manage your account.

Analytics and Improvement
To gather aggregated or anonymized data to enhance the Plugin’s features, usability, and overall user experience.

Legal Compliance and Protection
To comply with applicable laws, regulations, or legal processes.
To protect our rights, property, or safety—or that of our users or the public.

5. Legal Basis for Processing

If you are located in a jurisdiction requiring a legal basis for processing personal data (e.g., the European Economic Area), we rely on the following legal grounds:

Contractual Necessity: We process your data to perform under our contract with you (e.g., providing updates, support).
Legitimate Interests: We use certain data to operate, improve, and secure our Plugin, as long as these interests are not overridden by your data protection rights.
Consent: In cases where we explicitly request your consent, you have the right to withdraw such consent at any time.

6. Data Sharing and Disclosure

Service Providers
We may share your data with third-party service providers who assist us in operating our business (e.g., hosting providers, payment processors, analytics services) under strict obligations of confidentiality and security.

Compliance with Laws
We may disclose personal data where required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Business Transfers
If CLOUDZERO is involved in a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as part of that transaction. We will notify you or post a notice on our website of any such change in ownership or control.

Aggregated or Anonymized Data
We may share aggregated or anonymized data that does not directly identify you for analytics, marketing, or research purposes.

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need personal data, we securely delete or anonymize it.
8. Security Measures

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
9. International Data Transfers

Your data may be transferred to, and processed in, countries other than the one in which you reside, including the European Union and the United States. We take steps to ensure transfers of personal data are in accordance with applicable data protection laws, implementing standard contractual clauses or other lawful safeguards when necessary.
10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right of Access: Request a copy of personal data we hold about you.
Right to Rectification: Request corrections to inaccurate or incomplete data.
Right to Erasure: Ask us to delete your personal data in certain circumstances.
Right to Restriction of Processing: Request we limit the processing of your data.
Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
Right to Object: Object to the processing of your data based on our legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, withdraw your consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to valid requests within the timeframe required by applicable law.
11. Children’s Privacy

Our Plugin is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected personal data from a minor, please contact us immediately at [email protected], and we will take steps to delete such information.
12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted on our website sellwindowblinds.online. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Plugin following the posting of changes indicates your acceptance of those changes.
13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us at:

CLOUDZERO SRL
Sesul de Sus 184A, Floresti,
Cluj, România
Email: [email protected]
Website: sellwindowblinds.online

Last Updated: 01/01/2025

By using our Plugin, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please cease use of the Plugin immediately.